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We are committed to delivering your order accurately, in good condition, and on time.We deliver to most cities in India. If in case we cannot deliver to your specified address we will get in touch with you on receipt of your order. We make our best effort to ship each item in your order within 24 hours of receipt of the order and payment. However in some cases, we may take longer, up to 7 working days. In unlikely cases where we are not able to ship within 7 days, we shall send you an email informing the same and your payment against the unshipped part of the order shall be refunded. Once the order is shipped, it usually takes 4 to 7 working days to get delivered. To ensure that your order reaches you in the fastest time and in good condition, we ship only through reputed courier agencies. Before accepting delivery from courier, please ensure that the packaging has not been damaged or tampered with. If you believe that the merchandise is not in a good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care mentioning your order reference number.
We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. The shipping status of your order and the tracking ID will be e-mailed to you once the product is shipped. Please note: If your residence is within a gated community, please intimate the guard that you are expecting a parcel from Simply Cute. Shipping is free on orders above Rs.1000/-. Courier charges of Rs.100/- will be charged otherwise We also ship outside India. However for orders and shipping information, please e-mail to us. We also provide priority shipping for customized frocks and the product will be shipped in 2 days from the date of receipt of the payment and measurements. We will be charging a premium of 30% over the price of the frock.
For any further queries, please write to us at